Terms & Conditions

1. Acceptance of Terms

By accessing or using the website (www.venusbarter.com), VMoney mobile/web application, or availing any loan/product offered by Venus Barter Private Limited ("Company", "we", "us", or "our"), you ("User", "Borrower", "you") agree to be bound by these Terms and Conditions ("Terms"), the Privacy Policy, Fair Practices Code, Interest Rate Policy, Grievance Redressal Policy, and the specific loan agreement/sanction letter.

If you do not agree, do not use our services or apply for a loan.

2. Eligibility

To avail a personal loan, you must:

Be an Indian resident aged 21–60 years (or as specified during application)
Have a valid PAN, Aadhaar (for e-KYC), and active mobile number/email
Have a satisfactory credit profile as assessed by the Company
Not be an undischarged insolvent or barred by law
Provide accurate information; any misrepresentation may lead to rejection or immediate repayment demand

3. Loan Products and Application

The Company offers unsecured personal loans up to ₹2,00,000 through the VMoney platform.
Loan amount, tenure (typically 3–24 months), interest rate, fees, and other terms are determined at the sole discretion of the Company based on credit appraisal.
Loan application is digital; you consent to electronic execution (e-KYC, e-sign via Aadhaar OTP or other methods).
Approval is not guaranteed; the Company may reject applications without assigning reasons.

4. Interest, Fees, and Charges

Interest is charged on a reducing balance basis at the rate disclosed in the Key Facts Statement (KFS) and sanction letter (indicative range: 18%–36% p.a.).
Processing fees, penal/late payment charges, and other fees are as per the Interest Rate Policy and disclosed upfront.
No hidden charges; all costs are mentioned in KFS.
Prepayment/foreclosure: Allowed without penalty on floating-rate loans (RBI norm); any charges for fixed-rate loans will be disclosed.

5. Repayment and Default

EMI/repayment schedule is provided in the loan agreement.
Repayments via auto-debit (NACH mandate), UPI, or other approved modes.
In case of default:
- Late payment charges apply as disclosed.
- The Company may report to credit bureaus (CIBIL etc.).
- Legal action, recovery proceedings, and enforcement of security (if any) may be initiated.
- Borrower remains liable for principal, interest, charges, and legal costs.
The Company follows RBI-approved recovery practices (no harassment, permitted hours only).

6. Representations and Warranties

You represent that:

All information/documents provided are true, accurate, and complete.
You have the capacity to enter into this agreement.
You are not in default with any other lender unless disclosed.

7. Intellectual Property and Platform Use

The VMoney app/website, content, logos, and software are owned by the Company or licensors.
You are granted a limited, non-exclusive license to use the platform for availing loans only.
Prohibited: Reverse engineering, copying, unauthorized access, or misuse.

8. Limitation of Liability

The Company provides services on "as-is" basis; no warranties regarding uninterrupted access or error-free operation.
To the extent permitted by law, the Company shall not be liable for indirect, consequential, or punitive damages.
Maximum liability shall not exceed the loan amount.

9. Indemnity

You agree to indemnify the Company against losses arising from your breach of these Terms, misrepresentation, or unlawful use.

10. Termination

The Company may suspend/terminate access or recall the loan for breach, fraud, or regulatory reasons.
Upon full repayment, the relationship terminates subject to retention obligations.

11. Governing Law and Dispute Resolution

Governed by laws of India.
Jurisdiction: Courts in Ahmedabad, Gujarat (exclusive).
Disputes shall first be resolved through internal grievance redressal; thereafter, via RBI Integrated Ombudsman or courts.

12. Miscellaneous

These Terms may be updated; continued use constitutes acceptance.
Force majeure, severability, waiver, and assignment clauses apply as standard.
Electronic records/communications are valid and admissible.

By clicking "Accept", "Apply", or proceeding with the loan, you confirm you have read, understood, and agree to these Terms.